Terms & Conditions

Welcome to Weelz, please read the terms and conditions carefully. By using the website or mobile application, you are deemed to have accepted these Terms and Conditions. If you do not agree to these terms of use, please refrain from accessing or using the website and mobile application.


Weelz is a classifieds platform that offers digital advertising space to its users (buyers, sellers, service providers, and service seekers). Weelz is not responsible for and does not provide any warranty on any product or service advertised on the platform in any way whatsoever, including the sale and purchase operations, the accurate representation of the product or service, and the quality of the product or service. Furthermore, Weelz is not liable for any claims of compensation for any losses.



1. Acceptance of Term and Conditions


1.1 Weelz website and mobile application (“Weelz Platform”), and its services provided to you are subject to these Terms and Conditions (the "Terms"). By accessing Weelz Platform or using its services, you agree that you have read, understood and agree to be bound by these Terms. For the purpose of the Terms and wherever the context so requires, the terms “you” and “your” shall mean any person who uses Weelz Platform or its services in any manner whatsoever including persons browsing Weelz Platform and its content, posting comments or any content or responding to any advertisements or content on Weelz Platform.


1.2 By accessing and/or using Weelz Platform and/or its services, you agree to comply with these Terms. Additionally, when using a portion of its services, you agree to conform to any applicable posted guidelines for such Service, which may change or be updated from time to time at Weelz sole discretion.


1.3 You are solely responsible for reviewing these Terms from time to time. Should you object to any term or condition of these Terms, any guideline, or any subsequent changes thereto or become unhappy with Weelz or its services in any way, you must immediately discontinue use of Weelz Platform and its services.


1.4 These Terms may be updated by Weelz at any time at its sole discretion. It is your responsibility to keep a copy of these Terms and check the date “last modified” at the top of this page.


1.5 Weelz may provide a translation of the English version of the Terms into other languages. Any translation of the Terms into other languages is for your convenience only and the English version governs the terms of your relationship with Weelz. Furthermore, if there are any inconsistencies between the English version of the Terms and any translation, the English version of the Terms shall prevail.



2. Service and Content Policy


2.1 This Section 2 has important legal consequences for you. In this section: - the legal responsibilities and liabilities of Weelz are excluded or limited; - you take on risk, responsibilities and liability; and - any rights you have against Weelz are limited or excluded. The statements made in this section constitute acknowledgements of fact by you. You must read these statements carefully and ensure they are correct, as you will not be able to deny the truth of the statements. Weelz and/or other persons may have claims and other rights against you as a result of these statements.


2.2 You understand that Weelz is not responsible for ads, directory information, business listings/information, messages between users, including without limitation e-mails or chats or other means of electronic communication, whether through Weelz Platform or another Third Party Website or offerings, comments, user postings, files, images, photos, video, sounds, business listings/information and directory information or any other material made available through Weelz Platform and its services ("Content"), and that by using Weelz Platform and its services, you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. As far as the law allows, you are responsible for and must evaluate, and bear all risks associated with, the use of any Content. You may not rely on said Content, and under no circumstances will Weelz be liable in any way for the Content or for any loss or damage of any kind incurred as a result of the browsing, using or reading any Content listed, e-mailed or otherwise made available via its services. Weelz is not obliged to pre-screen or approve any Content, but Weelz has the right, in its sole and absolute discretion, to refuse, delete or move any Content that is or may be available through its services, for violating these Terms and such violation being brought to Weelz knowledge or for any other reason or no reason at all. Furthermore, Weelz Platform and Content available through Weelz Platform may contain links to other third-party websites, which are completely unrelated to Weelz. If you link to Third Party Websites, you may be subject to those Third Party Websites’ terms and conditions and other policies. As far as the law allows, Weelz makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such Third Party Websites, and your linking to any other websites is, as far as the law allows, completely at your own risk and Weelz disclaims all liability thereto.


2.3 Weelz does not endorse any Content or any opinion, statement, recommendation, or advice expressed therein, and, as far as the law allows, Weelz expressly disclaims any and all liability in connection with user Content. Weelz does not permit copyright infringing activities and infringement of intellectual property rights on Weelz Platform, and Weelz may, at its sole discretion, remove any infringing Content. Weelz reserves the right to remove any Content without prior notice. Weelz may also terminate a user's access to Weelz Platform. Further, at its sole discretion, Weelz reserves the right to decide whether any Content is appropriate and complies with these Terms.



3. Ad Placement Rules


3.1 Ads can only be posted after a user registers using a verified mobile phone number and email.


3.2 The advertiser must classify the Ad under the correct section.


3.3 The advertiser must input the price, the product details, description, and images of the Ad correctly without any misrepresentations or misleading.


3.4 The advertiser should be the owner of the goods or services being advertised.


3.5 Any uploaded Ad must not contain any illegal, immoral, or obscene language or images.


3.6 Advertisers may only advertise for one item per listing. Advertising for multiple items requires the creation of a new listing for each item.


3.7 Weelz may establish any limitations, in our sole discretion, on your usage of the Platform or Service, including, but not limited to, limitations on the length of time that Content may remain on the Platform, the file size of an individual item of Content, number of items of Content that can be posted.


3.8 Ads posted by normal registered user must be for individual-owned products. Placing ads commercially or on behalf of a third party under a normal user account is prohibited. Placing ads for companies or shops is allowed only under Showrooms accounts after successfully registering the Showroom in the Platform.


3.9 Placing ads in violation of the laws of State of Kuwait is prohibited. Placing ads in violation of the laws in the State of Kuwait, especially Law No. 63 of 2015 on Combating Cyber Crimes, is prohibited.


3.10 Weelz reserves the right to block any phone number or device that uses the Platform to offend, harm a third party or use the app for illegal purposes.


3.11 Reserving ads or pinning for the purpose of selling it to another party is prohibited.


3.12 The advertising user shall be liable for any legal liability or compensation, with no liability to Weelz.


3.13 Weelz has the right to block any user who does not comply with these Terms.



4. Premium Ads


4.1 Weelz offers a service known as “Premium Ads” where users may pay a non-refundable fee to have their ads posted in selected locations on the Platform, thus potentially increasing an ads' visibility. In order to purchase a Premium Ad, you may be required to transmit certain information through a third-party service provider, a Third Party Website, that may be governed by its own terms of use and other policies. Weelz makes no representation or guarantee as to the safety or security of the information transmitted to any Third Party Website, and your linking to any Third Party Website is completely at your own risk, and Weelz disclaims all liability related thereto.



5. Removing Violating Ads and Comments, and Ad Expiry


5.1 Ads will be automatically removed from the Platform after the time set by Weelz for each service type.


5.2 Non-complying ads will be removed without notifying or compensating the user. The administration has the right to prohibit the non-complying and abusive user from refunding any remaining balance.


5.3 Once an ad is deleted, you cannot see it on (My Ads) page.


5.4 Weelz has the right to block any user who places a non-complying ad or add offensive comments to others through private messages or other means. The administration has the right to block non-complying users from using the Platform, temporarily or permanently.



6. Financial Rights


6.1 When using KNET to pay for an ad, you must retain a record of the payment, in case you are not credited. Weelz will only refund in the case that the user has evidence that the transaction was deducted from their bank account.


6.2 A user can pay in cash through Weelz representatives for a minimum payment of 5 KD.


6.3 Refunds can only be given to users in the case that a technical failure in the system caused a loss of funds for the users.


6.4 Cost of non-complying ads will not be refunded.


6.5 After purchasing credit (Weelz Points), user may not refund the remaining available balance.



7. Assigning Rights for Placed Ads and Images


7.1 The user is considered to assign the rights of the ad and its attached images to Weelz once uploaded to the Platform.


7.2 Weelz reserves its right to reuse the images and content posted to ads as it sees fit.



8. Intellectual Property Rights


8.1 Weelz owns all the Platform intellectual property rights and all the Platform contents, including data, images, and contents in all forms available on the app and the website.


8.2 Under no circumstances, may the Platform’s content or data be attempted to fully, automatically or any material part of it extracted. The content of the Platform is prohibited to be used in any other intellectual work or included in any electronic database. It is totally prohibited to resell, distribute, modify, translate or re-engineer the contents of this Platform in any form. Weelz reserves the full right to impose necessary restrictions to prevent any person or other websites from linking to or extracting the content of Weelz app and website.


8.3 It is also prohibited to re-engineer or disassemble the program used in the Platform in order to have access to the original program source code or the original structure of the Platform.


8.4 Any attempt to violate these terms by any means will be considered as a copyright and IP infringement and theft, which is punishable by law.



9. Disclaimer of Warranties


You use Weelz Platform at your own risk. The Platform is provided without warranty and is provided on an “as is, as available” basis.


Weelz hereby disclaims any representations or warranties of any kind, whether oral or written, whether express, implied, or arising by statute, custom, course of dealing or trade usage, with respect to the Platform or any services provided. Notwithstanding the generality of the foregoing, Weelz specifically disclaims the following with respect to the Platform:


9.1 Implied warranties or conditions of title, merchantability, fitness for a particular purpose, or non-infringement of any service or good acquired by you from a third party;


9.2 Of the accuracy, timeliness, security and performance of the Platform; or


9.3 Freedom from any errors or viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.



10. Privacy and Sharing Users' Data


It is unacceptable to disclose the contact information of others through Weelz services. And if you violate the laws of the State of Kuwait and/or the terms of use of Weelz services you forfeit your privacy rights over your personal information.


Please refer to Weelz Privacy Policy available in Weelz website and mobile app.



11. Modifying the Terms and Conditions


Weelz has the right to modify these terms and conditions at any time without prior notification. These modifications will be effective once posted to the app or website. Users should read these terms and conditions carefully and regularly to review any modification to them. Continuing the use of the website and the app by the user after modifying the terms and conditions is an expressed approval of these modifications.